0
22.5.0
Australia Patch 5, Australia Patch 3, Australia, Zurich Patch 12, Zurich Patch 7, Zurich Patch 4, Zurich, Yokohama Patch 12, Yokohama Patch 9, Yokohama Patch 6, Yokohama Patch 2, Yokohama
Standalone Application
The Due Diligence application, part of Third-Party Risk Management, offers preconfigured workflows for seamless onboarding, reassessments, renewals, and offboarding to manage the full due diligence lifecycle. It also includes a Risk Concentration Map and an intuitive Due Diligence Management page for efficient workflow oversight.
The Due Diligence application includes:
- Preconfigured due diligence workflows (onboarding, reassessments, renewals, and offboarding)
- Risk Concentration Map
- Event-driven Management Rules
- Due Diligence Management dashboard
- IRQ capabilities to manage the workflows
- Option to auto-populate third-party questionnaires with answers from previous questionnaires
Changed
- Rebranded to ServiceNow Otto, replacing Now Assist references for a consistent AI experience.
- Enhanced MRA authorization validation to ensure access checks are consistently enforced during record association.
- Permissions and roles
- Role required to install the app: System admin (admin)
When you upgrade the Third-party Risk Due Diligence application, make sure to upgrade the Vendor Risk Management Workspace and any other installed GRC applications to the equivalent release version. For example, Third-party Risk Due Diligence version 18.x is certified to work with Third-party Risk Management version 18.x and other version 18.x GRC applications.