StandardizedPro simplifies Desktop Management by solving the most common issues found in three core areas:
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Software Packaging
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Hardware Deployments
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Software & Hardware Rationalization (Right-Sizing)
Instead of using emails and spreadsheets to manage these tasks and projects, StandardizedPro enables organizations to bring these processes onto ServiceNow where they are defined, documented, managed, and tracked.
Key Benefits:
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Designed and developed for desktop managers to help tackle daily tasks and major projects.
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Leverages and aligns ServiceNow Software Asset Management Pro (SAM Pro) and Hardware Asset Management (HAM Pro) entitlements and contracts to provide a complete view into your IT estate
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Enables the identification and mitigation of security and compliance risks with operational workflows
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Centralizes complex tasks and projects giving better accountability and visibility into desktop management activities
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Streamlines CMDB CI-to-Asset relationship management to create a more powerful CMDB
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Simplifies burdensome Asset Rationalization projects into daily operational tasks.
- Unique Class Structure
- Core: The ability to understand the majority install base across an adjustable subset or the entire enterprise
- Enterprise: The ability to look at the install base spread across all organizations within the enterprise
- Line of Business: The ability to look at the install base by singular Line of Business
- Component: Identify secondary and teritiary installations
- Hardware and Software Rationalization
- Rationalization Tasks:
- Ability to view software application and hardware in StandardizedPro Class stucture
- Ability to leverage enriched data structure to understand and prioritize rationalization decisions
- Ability to make rationalization decisions and kick-off trackable processes/tasks from decision to deployment
- Ability to create rationalization projects or make inidividual software and/or hardware model rationalization decisions
- Packaging Tasks:
- Ability to action against rationalization decisions and track application packaging workflow and standards up to a systems managament installation
- Ability to assign and track work tasks to individuals or groups from rationalization decision through media collection, packaging, UAT, and posting to production
- Deployment Tasks:
- Harware and software profile deployment profiles based on post rationalization decision-making
- Ability to create and distribute build profiles of post rationalization hardware and software
- Rationalization Tasks:
- Reporting Dashboards
- Designed to focus on two primary concepts: Risk and Value
We derive risk as both technical and financial state which impacts value (operational and business) based on use case and install base
- StandardizedPro Class Level Reporting:
- Lifecycle
- Functional Categorization
- Job Title
- Line of Business
- Xanadu support
- Fix dependencies
- ACLs
SAMPro