0
7.0.0
Australia, Zurich Patch 7, Zurich Patch 4, Zurich Patch 2, Zurich Patch 1, Zurich, Yokohama Patch 11, Yokohama Patch 8, Yokohama Patch 6, Yokohama Patch 4, Yokohama Patch 3, Yokohama, Xanadu Patch 10, Xanadu Patch 3
Generative AI
We have agents driven supplier onboarding flow created to help customers onboard suppliers efficiently. Agents will help supplier managers to complete the supplier registration process by reviewing and validating the supplier details. Once the registration is completed, the qualification flow will be driven by playbook. Once the qualification is done, the activation or rejection is again driven by an agent.
We have modernized the supplier email experience by introducing AI-based intent and context recognition. Supplier emails are automatically analyzed and transformed into accurately categorized cases, ensuring they are routed to the correct stakeholders and reducing manual triage effort.
Sentiment analysis for Supplier Cases
Email response generation
Text-to-Analytics capability powered by GenAI (Prompt based data reports)
Now Assist for Supplier Lifecycle Operations includes the following key features:
- Supports the case summarization functionality for invoice processing and inquiry cases. Users can gain this insight without the need to navigate multiple screens or perform extra actions.
- Uses generative AI to guide the supplier team and enhance productivity and efficiency through conversation and proactive experiences for invoice cases.
- Uses generative AI that helps suppliers to view or update information through conversational flows.
- Agents driven onboarding flow - agents will help to complete the registration and activation steps.
- Supplier banking validation using AI driven document intelligence
- Supplier email triage using AI agents
New
- Banking details validation from supplier portal
- Email triage where the incoming emails are automatically understood, classified, and converted into structured cases
- Sentiment analysis capability has been added to supplier cases to surface the emotional tone of the inquiry based on available case communication
- Email response generation capability enables supplier managers and agents to quickly compose context‑aware emails from supplier cases using GenAI.
- Text‑to‑Analytics capability allows supplier managers to create reports, insights, and visual analytics on demand by using natural language prompts. This removes the need for technical reporting skills and speeds up data-driven decision-making.
- New 3p model offering enablement:
- Small model track
- OpenAI GPT-5 mini
- Claude Haiku 4.5
- Gemini 3.0 Flash
- Large model track:
- OpenAI GPT-5.2
- Claude Sonnet 4.5
- Gemini 3.0 Pro
- Small model track
- Install the following applications:
- Now Assist for Platform (com.sn.now.platform)
- Supplier Lifecycle Operations (com.snc.sn_supplier_mgmt)
- Now Assist for FSC Common (com.snc.sn_fsc_genai)
- Now Assist AI Agents (com.snc:nowassist-ai-agents)