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12.0.1
Australia, Zurich, Yokohama Patch 4, Yokohama, Xanadu
Standalone Application
The ServiceNow Accounts Payable Invoice Processing application helps automate the end-to-end process from invoice ingestion through purchase order matching, exception resolution, and approval. Maintain visibility into the process to identify bottlenecks and reduce risk.
- Invoice processing workflow with automated purchase order matching
- Identify invoice exceptions and enable collaboration for expedited resolution
- Leverage Service Level Management to track and measure SLAs for continual process improvement
- Approval workflows
- ERP integration error handling workflow
- Support distribution sets to automates the cost allocation based on the distribution set rules.
- Ensures the ERP source is same for all the reference fields when the invoice created using API, Manual and DocIntel process
- AI‑based classification of supplier documents to ensure only valid invoices proceed to processing.
- Automated tax calculation and validation via integration with external tax engines
- Automatically classifies incoming supplier email attachments as invoices, credit memos, or supporting documents upfront, ensuring only valid invoices proceed to extraction and reducing incorrect case creation and manual rework.
- Third‑party tax integration: Integrates Accounts Payable Operations with external tax engines to automatically calculate, validate, and generate tax lines on invoices, improving accuracy, compliance, and straight‑through invoice processing
Required plugins and products: The Accounts Payable Invoice Processing (com.sn_ap_apm) application installs the following dependent plugins:
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- Invoice Case Management (sn_ap_cm)
- Accounts Payable Operations integration with Document Intelligence (sn_ap_ic)
- Other plugins and products
- Now Assist for Accounts Payable Operations (sn_ap_gen_ai)
- Permissions and roles: Role required to install the application: System administrator (admin)