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13.1.6
Australia Patch 5, Australia, Zurich Patch 12, Zurich, Yokohama Patch 4, Yokohama
Standalone Application
The ServiceNow Accounts Payable Invoice Processing application helps automate the end-to-end process from invoice ingestion through purchase order matching, exception resolution, and approval. Maintain visibility into the process to identify bottlenecks and reduce risk.
- Invoice processing workflow with automated purchase order matching
- Identify invoice exceptions and enable collaboration for expedited resolution
- Configurable rejection modes, conditional scoping, and automated audit trails deliver a more precise and automated exception management experience within APO.
- Leverage Service Level Management to track and measure SLAs for continual process improvement
- Approval workflows
- ERP integration error handling workflow
- Support distribution sets to automate the cost allocation based on the distribution set rules.
- Ensures the ERP source is same for all the reference fields when the invoice created using API, Manual and DocIntel process
- AI‑based classification of supplier documents to ensure only valid invoices proceed to processing.
- Automated tax calculation and validation via integration with external tax engines.
- Exception definitions were expanded to include configurable rejection modes and a condition builder
- Automatically flags invoices from unregistered sender email addresses as "Unverified Sender Source" exceptions, letting AP teams resolve them directly
- A new Jurisdiction table included to capture tax jurisdiction, type, and authority information
- A new Jurisdiction table included to capture tax jurisdiction, type, and authority information. Tax types are enhanced to capture and auto-populate tax jurisdiction details when users add tax lines to invoices.
- This release includes fixes for reported defects to improve product stability.
- Fixed an issue that could cause auto-reject to fail during invoice exception processing.
- Fixed an issue on invoice processing case where user is unable to update when requested by is empty
Required plugins and products: The Accounts Payable Invoice Processing (com.sn_ap_apm) application installs the following dependent plugins:
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- Invoice Case Management (sn_ap_cm)
- Accounts Payable Operations integration with Document Intelligence (sn_ap_ic)
- Other plugins and products
- Now Assist for Accounts Payable Operations (sn_ap_gen_ai)
- Permissions and roles: Role required to install the application: System administrator (admin)