Automate asset discovery, improve asset compliance and boost IT service efficiency
The Service Graph Connector for Forescout is an optional integration layer that leverages Forescout’s continuous IT, IoT and OT device visibility and rapidly provides rich, real-time device properties, classification, configuration and network context to ServiceNow CMDB by following ServiceNow Common Service Data Model (CSDM) guidance. This enables IT Operations and Security teams to get a current view of networked assets, track their movement and remediate or retire them as required.
The Service Graph Connector for Forescout requires the Forescout eyeExtend for ServiceNow module and the Forescout App for Asset Management in addition to the Forescout and ServiceNow platforms.
The Service Graph Connector for Forescout is an optional layer that allows Forescout's rich contextual IT, IoT and OT device data to be more rapidly imported into the CMDB following ServiceNow's Common Service Data Model (CSDM) guidance. By supporting CSDM, Forescout data can also be more rapidly consumed by ServiceNow products that leverage the CMDB. Service Graph support also allows for easier CMDB upgrades.
The Service Graph Connector for Forescout requires the Forescout eyeExtend for ServiceNow module (from Forescout) and the Forescout App for Asset Management (from ServiceNow store) in addition to the Forescout and ServiceNow platforms. The combination streamlines implementation of the following use case.
Continuously maintain a real-time asset repository. Forescout eyeExtend for ServiceNow powered by the Forescout platform helps you automatically true-up your CMDB for all connected IT, IoT and OT assets by continuously discovering and assessing devices then sharing device properties and additional network context with your ServiceNow CMDB. Configuration Item (CI) records are created or updated as needed. Additional context Forescout can provide includes device type, OS, firmware, authentication method, user information, location, patch status, the switch port to which the device is connected, VLAN information, network segment information, compliance status and so on. The Forescout platform helps ensure your CMDB is accurate and up to date, creating a single-source-of-truth repository for all assets at all times.
Rapidly import Forescout device data into ServiceNow CMDB based on Common Service Data Model Guidance (CSDM).
Added support for relationships between OT devices.
Added support for mapping of software installed on Windows devices.
- ITOM Discovery License
- ITOM Licensing
- CMDB CI Class Models
- Integration Commons for CMDB
- Software Asset Management (optional)
- Please confirm with your ServiceNow representative what your specific requirements are to support Service Graph Connectors.