0
9.4.2
Brazil, Australia Patch 5, Australia Patch 1, Australia, Zurich Patch 8, Zurich Patch 5, Zurich Patch 4, Zurich Patch 2, Zurich, Yokohama Patch 3, Yokohama
Standalone Application
An adapter to facilitate investigations by retrieving relevant metrics and data with Agent Client Collector and viewing in the context of the incident. You can enhance an incident with system details and metrics from your devices and servers to streamline investigations and accelerate the incident resolution. Includes support for remedial action playbooks.
- View the metrics relevant to the incident and CI in the context of the incident for Investigation
- Get latest metrics and data on-demand from within investigation
- Visibility for when metrics exceed pre-set warning and critical threshold levels
- Includes support for remedial action playbooks
- Link into DEX console while investigating a CI (requires separate DEX entitlement)
- View the metrics relevant to the incident and CI in the context of the incident for Investigation
- Get latest metrics and data on-demand from within investigation
- Visibility for when metrics exceed pre-set warning and critical threshold levels
- Includes support for remedial action playbooks
- Link into DEX console while investigating a CI (requires separate DEX entitlement)
Not applicable for this application version.
Required plugins and products
- Investigation Framework
- Metrics and CI Actions Framework
- Service Operations Workspace ITSM Applications
- Agent Client Collector Framework