0
1.0.3
Australia, Zurich, Yokohama
Standalone Application
Provide secure and seamless access to invoice case management on the ServiceNow Business Portal, empowering B2B customers to easily view, track, and manage invoice‑related cases.
- View invoices and invoice line details on the Business Portal, such as ordered quantity, billing and shipping locations, and sold product details.
- Track all related invoice cases submitted by your organization for full context.
- Communicate with agents and follow updates using the Activity tab.
Changed:
Updated the position of field labels and added new fields to the list view based on the request source.
Required plugins and products:
- Customer Service Invoice Operations (com.sn_csm_invoice)
- Invoice self service (com.sn_invoice_ss)