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The Akeyless Access Manager for ServiceNow revolutionizes how access requests are managed, offering a seamless, secure, and efficient solution. Designed for organizations seeking to streamline access request workflows, this application integrates effortlessly with your ServiceNow environment.
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Key Features:
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Simplified Request Initiation: Non-admin users easily submit access requests via the Akeyless console, ensuring a user-friendly experience.
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Automated Forwarding: Access requests are seamlessly transmitted to ServiceNow, automatically creating new records in the Akeyless ServiceNow app.
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Efficient Approval Workflow: Admins can approve, decline, or terminate requests directly in ServiceNow, optimizing the workflow and reducing platform-switching.
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By integrating Akeyless with ServiceNow, organizations can ensure a more secure and streamlined access management process, enhancing overall security and operational efficiency.
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Direct Integration for Access Requests: Users can easily initiate access requests via the Akeyless console, which are then directly managed within ServiceNow, streamlining the user experience and administrative workflow.
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Automated Process & Record Creation: Automatically creates and manages records for each access request in ServiceNow, enhancing efficiency and traceability.
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Comprehensive Approval Workflow: Admins gain the ability to approve, decline, or revoke access directly within ServiceNow, simplifying the workflow and minimizing platform switching. This feature ensures that access management is both agile and secure, meeting the needs of dynamic organizational environments.
Major release 1.x.x
Allow requesting secret-access in ServiceNow workflows via the Akeyless Vault Platform
On Akeyless:
- Create a ServiceNow Event-forwarder on the Akeyless Event Center to forward "Access Request" events to this instance (see: https://docs.akeyless.io/docs/event-center)
- Create an Akeyless Authentication Method for the ServiceNow integration (either an API Key or an OAuth 2.0/JWT auth method).
On ServiceNow:
- Insert the authentication credentials for Akeyless:
- for API Key, create a new Basic Auth credentials
- for JWT auth, create a certificate and OAuth JWT credentials