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App details
Description
Auvik is a cloud-based IT management platform that helps IT departments proactively manage their networks, endpoints and SaaS applications.
With this integration, easily sync your Auvik inventory to the ServiceNow CMDB - automating asset documentation, improving troubleshooting speed, and strengthening compliance. Instantly match or create configuration items in ServiceNow from your Auvik asset inventory, keeping your CMDB accurate and audit-ready. Because you can't secure what you don't know.
Key features
Automated CMDB Sync: Seamlessly syncs Auvik’s device inventory (firewalls, routers, switches, etc.) into the ServiceNow CMDB using the certified Service Graph Connector.
Guided Setup Experience: Step-by-step configuration directly in ServiceNow for connecting to Auvik, mapping tenants, and defining sync rules—no custom scripting required.
Customizable Sync Scope: Supports inclusion and exclusion rules for specific device classes and tenants.
Scheduled & Delta Syncs: Keeps CMDB data current through automated scheduled imports and optional delta sync for faster updates.
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Links and documents
Installation GuideAuvik Support
Licensing requirements
Platform Licenses
Custom Table Requirements:
Free Partner Built Store Downloads:
Free Store features and applications built by ServiceNow partners require Customer have entitlement for the number of included custom tables, either through bundled custom tables that are included within their ServiceNow products or through a Now Platform App Engine subscription product. Out of the Box Free Store Applications of type "Integration" are exempted from the custom table count and do not require custom table entitlement.
Paid Partner Built Store Downloads:
Out of the Box Paid Store features and applications built by ServiceNow partners include embedded entitlements for the custom tables. Paid partner built apps do not consume custom tables and require no additional custom table entitlement, unless the out-of-the-box application is extended.
ServiceNow Built Store Downloads:
Out of the Box Store features and applications built by ServiceNow do not require custom table entitlement unless the out-of-the-box application is extended.
Partner Built Store Downloads - AI:
Apps distributed by ServiceNow partners on the Store with generative AI or agentic AI features ("AI Features") may consume Assists as specified by the ServiceNow partner. Assists consumed by AI Features are deducted against the total number of Assists available to Customer (at the account level) at the time of execution of a given AI Feature. ServiceNow does not determine the number of Assists consumed by AI Features so Customers should carefully review and understand the number of Assists consumed by AI Features before utilizing a partner application.
Partners are required to provide Customers with an estimate of how many assists may be consumed through use of their Apps.
Store downloads may require a separate ServiceNow subscription product to use the Store Application. Contact your ServiceNow Account Manager to determine subscription requirements should you have questions.
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