The ServiceNow Supplier Lifecycle Operations Foundation application equips supplier management specialists with assistive Now Assist skills embedded directly in their supplier onboarding and case management workflows. From summarizing supplier cases to drafting communication responses, these AI-powered skills reduce manual effort and help specialists resolve supplier issues faster — while keeping humans in control at every step.
AI-powered capabilities embedded across supplier inquiry management workflow to drive faster processing, reduce manual effort, and improve operational efficiency while keeping humans in control.
Now Assist has been renamed to ServiceNow Otto, ServiceNow's AI experience brand. As a result, references to Now Assist have been replaced with ServiceNow Otto.
Install the following applications:
- Now Assist for Supplier Lifecycle Operations (com.snc.sn_slm_gen_ai)
- Finance and Procurement - Foundation (com.snc.ai.fsc.foundation)