0
9.0.2
Brazil, Australia Patch 5, Australia, Zurich Patch 8, Zurich Patch 4, Zurich Patch 1, Zurich, Yokohama
Standalone Application
Data Discovery is available to download and use for 30 days as a free trial in sub-production instances.
A subscription is required after the free trial period elapses.
- Data Discovery is a feature within Data Privacy, which is part of the ServiceNow Vault subscription entitlement.
- Data Discovery gives you the ability to discover sensitive data - using out-of-the-box data patterns or by creating custom regex patterns - and take action: for example, classify, report, or view. It provides visibility and cataloging of sensitive data which is an essential first step towards preventing data loss or exposure. This enables organizations to implement appropriate security measures and improve their security posture.
- Discover data using OOB data patterns (e.g. credit card, SSN, phone number, email ID), create and validate custom regex data patterns, AI/ML Named Entity Recognition (NER) data patterns
- Generate regular expressions from user prompts using Now Assist
- Scan types include:
- Quick sample scan, up to 10,000 rows
- Recurring scan, supporting daily, weekly, and monthly
- Granular scan, supporting record level details
- Full scan
- Incremental delta scan
- Advanced scanning types include:
- Attachment scanning
- Real time data discovery
- Integrated classification, reporting and easy to use dashboards for sensitive data cataloging.
--- AI Generated Release Notes ---
New
- Admins can now configure real-time sensitive data discovery from image attachments using OCR. Image files (.jpeg, .png) uploaded to the platform are scanned for sensitive data using optical character recognition, enabling alerting, blocking, or reporting based on admin-defined policies.
- Granular findings are now tracked and accessible for Data Discovery jobs. Customers can review the exact records flagged for sensitive data, filter and search findings in the UI, and export results for offline review.
- Default Data Discovery jobs are now automatically created and run for Vault trial and licensed customers. The system scans recent records across key business tables for sensitive data and sends a summary email to admins, requiring no manual configuration.
- Automated email notifications are sent to Data Discovery admins upon job completion. The notification includes a link to the job summary and details of findings, with default subscription and opt-out options.
- A default Data Discovery policy is now available and assigned to all relevant patterns and tables. The policy is read-only, visible only to admins and designated roles, and supports trial period tracking.
- UI enhancements allow users to view granular findings and attachment findings in Scheduled Discovery. Related lists and tabs present findings filtered by workflow and grouped for easier review.
- Admins can now manage sensitive data discovery roles for Otto-branded features. A new role is available parallel to the previous Now Assist role for Data Privacy administration.
- Licensing alerts are shown in the UI for sensitive data discovery from images. Users are redirected to install required components to enable OCR scanning.
Changed
- The 'Generate Regex' and 'Regenerate Regex' UI buttons have been updated to reflect Otto branding. Button labels now communicate AI-assisted configuration actions, aligned with new naming guidelines.
- Default Data Discovery job scheduling has been revised to run during Saturday night off-peak hours. The job respects instance time zones and avoids overlapping with existing jobs, retrying weekly if needed.
- Default scan types for Data Discovery jobs now limit scans to 1,000 records or 30 days, whichever comes first. This scan type is not selectable in the UI and is used only for automated default jobs.
- Backward compatibility is supported for Data Discovery 9.0 changes with Australia. The system ensures consistent behavior across regions.
- Scheduled Discovery and Sources tabs now support optional URL parameters for subsection navigation. Deep-linking and bookmarking are improved, with graceful fallback for invalid parameters.
- All OOTB regex-based data patterns are applied to default jobs, excluding NER-based patterns. The default job is editable and becomes inactive after the trial period, with clear messaging.
- Email notifications for default Data Discovery jobs now include sensitive data visibility reports. The summary details record counts and types of sensitive data detected.
- Vault license checks are added as a condition for running default discovery jobs. Only licensed instances trigger automated scans.
Not applicable for this application version.
- Required plugins: com.glide.data_discovery, com.glide.data_classification
Dependencies:
- ServiceNow Vault subscription entitlement is required.
- Installation of the separate Data Privacy store app.