HR services are the starting point for HR case creation and define the request to fulfillment process for that case type. You can create new or modify existing HR services, as well as configure them to be available for internal use only or for employee self-service.
Use this new Employee Experience Pack as a blueprint for adding new HR services to your catalog for:
- Family Care Leave of Absence Request
- Medical Leave of Absence Request
- Military Leave of Absence Request
- Jury Duty Time Off Request
** Support is available on the ServiceNow community linked under "Supporting Links and Docs" on right side of this page. **
See the release notes below.
Employee Experience Pack: HR Services Leave of Absence Topics
- Please note that version 2.0.0 of this Experience Pack is officially compatible with the Rome release only.
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This update set contains HR Services, as additional examples, to supplement your HR catalog. Included content:
- 4 HR Services
- FamilyCare Leave of Absence Request
- Medical Leave of Absence Request
- Military Leave of Absence Request
- JuryDuty Time off Request
- 4 HR Templates
- 4 Record Producers
- 4 HR Services
You must be licensed for HRSD Case and Knowledge management to install and apply this Employee Experience Pack. If you get an error message when installing, you may not be entitled to this functionality. Please check with your account team for your specific HRSD product entitlements.