0
1.1.2
Zurich Patch 1, Zurich, Yokohama Patch 6, Yokohama Patch 3, Yokohama, Xanadu Patch 9
Now Assist for Workplace Service Delivery elevates your ServiceNow® Workplace Services experience with generative AI capabilities. Transform the employee experience by enabling seamless interaction with physical workspaces through generative AI technology.
Allow employees to:
- Request spaces effortlessly with an intuitive, streamlined experience
- Add services and guests to a new reservation
- Use AI Agents to automate and support processes
- New
- The introduction of Workplace AI Agents
- Optimize cleaning schedules (cancel or create cases) based on expected attendance rates.
- Identify sources automatically and suggest floors when importing floorplans to reduce manual intervention.
- The introduction of Workplace AI Agents
- Changed
- None
- Fixed
- Security fixes
- Removed
- None
- The System Admin (admin) role is required to install the application.
- AI Agents for Workplace Service Delivery, Indoor Mapping, Workplace Case Management, Workplace Maintenance Management, and Workplace Reservation Management must be installed in order to use the AI Agent use cases.