0
1.1.20
Australia Patch 5, Australia Patch 3, Australia Patch 1, Australia, Zurich Patch 12, Zurich Patch 10, Zurich Patch 7, Zurich Patch 4, Yokohama Patch 11
Generative AI
ServiceNow Otto for Workplace Service Delivery elevates your ServiceNow® Workplace Services experience with generative AI capabilities. Transform the employee experience by enabling seamless interaction with physical workspaces through generative AI technology.
Allow employees to:
- Request spaces effortlessly with an intuitive, streamlined experience
- Add services and guests to a new reservation
- Use AI Agents to automate and support processes
- New
- None
- Changed
- ServiceNow Otto is the new AI experience brand. This change is reflected in the name of ServiceNow products. Your product entitlements remain unchanged. Check your entitlements to determine your access to specific features.
- Fixed
- None
- Removed
- None
- The System Admin (admin) role is required to install the application.
- AI Agents for Workplace Service Delivery, Indoor Mapping, Workplace Case Management, Workplace Maintenance Management, and Workplace Reservation Management must be installed in order to use the AI Agent use cases.