The ServiceNow® Regulatory Change Management application provides a streamlined end-to-end process for managing regulatory changes. You can integrate content from various regulatory intelligence providers and constantly monitor your regulatory horizon. Use robust workflows to assess the applicability and impact of regulatory events, map them with internal GRC objects, and execute the regulatory changes. Configurable reports and dashboards with notifications and alerts increase the transparency of regulatory compliance across the organization.
• Integrate with regulatory intelligence providers and RSS feeds (see ServiceNow Store for integrations) for horizon scanning to proactively manage changes before they are implemented.
• Easily create and manage regulatory taxonomy in ServiceNow that is agnostic of any regulatory intelligence provider. Map the taxonomy from multiple providers to an internal taxonomy.
• Perform impact assessments on regulatory events using highly configurable impact assessment methodologies and overall impact rating calculation formula.
• Implement changes that have been identified, track the implementation progress, create issues, if required, and record the changes as evidence.
• Get an overview of your regulatory compliance program and drill into details as required using configurable reports and dashboards.
- New
- Ability to configure recommendation template for policies. This will enable policy recommendations for given regulatory change alert.
- Changed
- Introduced an 'Active' flag in the GRC Choice table; updates to these flags are now reflected in the AI Risk and Compliance Management application
- Implemented the impacts of Citation to Control mapping feature across the dashboards and overview pages.
- Fixed
- Resolved a security vulnerability that allowed unintended edits to read-only fields.
- Replaced hard-coded Admin role dependencies with granular roles to improve security and align with least privilege principles.
- Required plugins and products dependencies
- GRC: Policy and Compliance
- GRC: Advanced Risk
- Role required to install the application : System admin (admin)
When you upgrade this application, make sure to upgrade any other installed GRC applications to the equivalent release version. For example Regulatory Change Management version 18.x is certified to work with other version 18.x GRC applications.