0
1.0.2
Xanadu, Washington DC, Vancouver
Kyndryl Integration – Catalog API Wizard application allows catalog requests to be created from an incoming API utilizing JSON or XML over HTTPS.
Key Features of this application include:
- Submit an existing Catalog item or Cart from API with enhanced validation functionality.
- The ability to query or complete catalog tasks or change tasks associated to Catalog Request from API.
- Automatically looks up reference variables ‘by name’ and enforces that the record exists and is valid.
- Automatically choice list validation – any variable that is typed as a ‘choice list’ is validated against the options in the sys_choice table.
This application allows catalog requests to be created from an incoming API utilizing JSON or XML over HTTPS.
The interface defines a single inbound call which validates the input. If the input is accepted, the interface creates a request, sets its variables based on the parameters included in the inbound message and initiates the processing of the request in ServiceNow.
The application provides multiple API’s to perform various automations to the catalog request including:
- Submit catalog item using Scripted REST API with input validation.
- Query change/catalog tasks for getting the automation tasks with requested item variables.
- Update change/catalog tasks for completing the automation tasks including updating variables.
ServiceNow ITSM Standard