0
3.1.0
Australia Patch 5, Australia Patch 3
Generative AI
Threat Intelligence Security Center — Advanced boosts analyst productivity with AI-powered intelligence operations. Equip teams with AI-generated case summaries, automated AI driven processing, contextualization and workflows — natively connected to SIR, VR, and the CMDB to close the loop between intelligence and action.
Key Features:
- AI-powered Case Summarization for threat intelligence workflows helps analysts create concise summaries with overviews, findings, actions, and next steps.
- AI-powered Report Authoring for threat intelligence workflows helps analysts generate structured reports with summaries, key findings, insights, and recommended actions.
New:
- Added support for Google Gemini 3.5 Flash and OpenAI GPT 5.4 mini models for Case summarization.
Changed:
- Now Assist has been renamed to ServiceNow Otto, ServiceNow's AI experience brand.
This version is supported for the Australia Patch 5 platform release.
Required dependency:
- Now Assist for Platform: 2.2.0
- Now Assist for TISC: 2.4.0