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4.0.1
Zurich, Yokohama, Xanadu, Washington DC, Vancouver
The Mastercard spoke allows ServiceNow to connect with Mastercard's REST APIs, providing customers quick access to payment, security, data, and loyalty services. Customers can use the spoke to search transactions, create claims and chargebacks, and perform other functions with enhanced security. It also enables them to resolve disputes, access data, and utilize other features. By integrating with the ServiceNow platform and other spokes, customers can create more complex workflows to fit their needs.
Spoke actions for Mastercard APIs:
- Acknowledge Chargebacks
- Create Chargeback
- Create Claim
- Create Fraud
- Load Data for Chargebacks
- Look up Chargeback Documents Request Builder
- Look up Chargeback Documents Response Parser
- Look up Chargeback Image Status
- Look up Status of Chargebacks
- Look up Fraud Related Information
- Look up Queue Names
- Reverse Chargeback
- Take Action on Existing Claim
- Update Chargeback
- Look up Authorization Details of Transaction Request Builder
- Look up Authorization Details of Transaction Response Parser
- Look up Claim Details by Claim ID Request Builder
- Look up Claim Details by Claim ID Response Parser
- Look up Claims in a Queue Request Builder
- Look up Claims in a Queue Response Parser
- Look up Clearing Details of Transaction Request Builder
- Look up Clearing Details of Transaction Response Parser
- Look up Transactions Request Builder
- Look up Transactions Response Parser
- Create Case Request Builder
- Create Case Response Parser
- Take Action on Case
- Look up Case Documents Request Builder
- Look up Case Documents Response Parser
- Look up Cases Status
- Look up List of Claims
- Look up API Suite Health
- New
- First Party Trust Evidence Support: Added support for acknowledging first-party trust evidence input flag when creating second first chargeback (CB). This is in alignment with Mastercard API updates from October 2024 to properly handle First Party Trust (FPT) scenarios.
- Changed
- Take Action on Existing Claim Enhancements: Improved validation and processing for taking action on existing claims with enhanced validation logic for conditional mandatory fields.
- Translation Updates: Updated translations for the store app across all supported languages to ensure consistent localization.
- Fixed
- ACL Failures: Fixed Access Control List (ACL) failures by removing problematic test code that was causing authorization issues.
IntegrationHub