0
1.9.0
Australia, Zurich, Yokohama, Xanadu
Integration
VMware Workspace ONE UEM performs:
- Mobile device management
- Windows and macOS end-user computer
- Hardware and software asset management
The Service Graph Connector for VMware Workspace ONE UEM provides information in the CMDB to address the following use cases:
Visibility
- Detailed Hardware and App Inventory tracking for Windows 10 and macOS
- Detailed Hardware and App Inventory tracking for Android/Apple/Windows Mobile devices
- With or without SAM deployed
- Compliance tracking for mobile devices
- BYOD or Corporate owned
ITSM
- Incident, Problem, Change on discovered CIs
- Ownership tracking and assignment for mobile devices
- Fixed
- Fixed RAM value handling from Workspace ONE to ensure accurate memory representation across all device types.
- Placeholder MAC address values from Workspace ONE aren't populated to avoid mismatches in the CMDB.
- OAuth authentication support must be enabled on VMware Workspace ONE UEM for this integration to function.
- Certified using VMware Workspace ONE UEM API v.2 and UEM v.2008