0
6.30.0
Australia, Zurich, Yokohama, Xanadu
Standalone Application
Discovery and Service Mapping provides automated discovery of your on-premises and cloud infrastructure. These capabilities auto-generate application dependency information for topology visualization. Pattern frameworks from ITOM Visibility provide codeless content to discover IT landscapes. Out-of-band releases, via this store application, provide pattern content for Discovery and Service Mapping that enable the following features:
- Supports the discovery of new technology stacks to collect inventory and topology data for the CMDB initiatives.
- Maps services containing applications discovered with the latest available patterns.
Key Features
Use the pattern content for Discovery and Service Mapping to achieve the following results:
- In addition to hosts and applications supported by default, Discovery finds other hosts and applications by deploying patterns available on the Store.
- Service Mapping maps services containing additional hosts and applications.
New patterns are regularly published in the ServiceNow Store between major product releases. Discovery and Service Mapping customers can use updated or modified patterns without having to wait for the next major release.
You can submit new pattern requests to Idea@community.servicenow.com.
https://community.servicenow.com/community?id=ideas_list&sysparm_module_id=enhancement_requests
Fixed:
- "MSSql DB On Windows" pattern now correctly sets the is_clustered field to true and updates the comments field with always_on for clustered configurations (PRB1954769).
- "MSSql DB On Windows" pattern filters out the _Total database when creating database connections (PRB1980978).
- "MSSql DB On Windows" pattern now updates edition details for on‑premises MSSQL servers (PRB1966294).
- AIX Server discovery now correctly updates the system memory field (PRB1961358).
- "NetApp Storage Cluster‑Mode" pattern no longer assigns the same default serial number to multiple storage servers (PRB1982053).
- PostgreSQL DB discovery no longer swaps database and instance names (PRB1968727).
- "Windows OS - Servers" pattern verifies both the namespace and Hyper‑V role before creating Hyper‑V records (PRB1956561).
- Rocky Linux is now correctly classified as Linux Rocky (PRB1810987).
- Oracle DB discovery fetches a single version and creates a unique software installation record (PRB1963738).
- "Azure DataBase (LP)" pattern correctly sets Postgres SQL as the database type (PRB1955925).
- "My SQL server On Windows and Linux" pattern now correctly populates the installation directory, data directory, and version fields (PRB1956019).
- Top‑down discovery now establishes connections for SAP ERS applications (PRB1982172).
- "Oracle DB On Windows" pattern adds SQL execution using TNS Alias as a failover mechanism (PRB1968436).
Required plugins and products:
Discovery, Service Mapping, or Cloud Management