0
29.5.6
Australia Patch 5, Australia Patch 4, Australia Patch 3, Australia Patch 1, Australia, Zurich Patch 12, Zurich Patch 11, Zurich Patch 10, Zurich Patch 8, Zurich Patch 7, Zurich Patch 4, Zurich Patch 2, Zurich Patch 1, Zurich, Yokohama Patch 11, Yokohama Patch 6, Yokohama Patch 3, Yokohama
Standalone Application
Workflow Studio on the Now Platform offers low and no code solutions for building and managing automation. The playbook design environment (Process Automation Designer) in Workflow Studio offers a no code experience for building automated business processes. Build playbooks in a diagrammatic or visual task-style view. Build playbook experiences to guide users through every step required to complete their work.
- Build playbooks that can be triggered by record creation or update
- Organize playbook steps or activities into stages
- Configure playbook stages and activities to run sequentially or in parallel
- Leverage data flow to dynamically run or skip playbook stages or activities, providing a truly dynamic experience for agents and fulfillers
- Add UI Builder pages to playbook activities, enabling modern end user experiences
- Receive realtime feedback when a playbook is redundant or missing connectors
- Quickly undo or redo most recent changes while authoring a playbook
New:
- Playbooks as MCP tools: Access and run your Playbooks directly from your favorite MCP client.
- New "run as" option: The Hybrid Agentic Activity and Use an AI Agent activity now support running as the user who completed the previous activity.
- Expanded autonomous mode: Hybrid Agentic Activity autonomous mode now supports custom form-based activities, with operations configurable in the activity definition.
Changed:
- Updated default model: Playbook generation skills now default to Azure OpenAI instead of NowLLM.
- Requires Australia patch 5 or greater