The External Content Connectors application helps organizations bring external data repositories into AI Search, offering a seamless and secure way to unify content across systems. With support for platforms like Confluence Cloud and Microsoft SharePoint Online, users can access both internal and external data in one cohesive search experience.
A dedicated, user-friendly UI makes it easy for administrators to manage the entire process—from configuring connections and setting up crawls to monitoring performance and reviewing results. Flexible options allow you to define crawl schedules, refine content inclusion and exclusion rules, and map user permissions effortlessly, ensuring only authorized access to data.
By centralizing content from multiple sources and integrating it with AI Search, External Content Connectors improve productivity, enhance search accuracy, and make it simpler for organizations to access the information they need.
- User-friendly configuration: Manage connections, crawls, and performance analytics with an intuitive end-to-end UI.
- Unified search: Seamlessly connect AI Search with external repositories, including Confluence Cloud and Microsoft SharePoint Online.
- Robust security: Retain original user and group permissions from external source systems to ensure secure access to content.
- Customizable crawls: Define inclusion/exclusion rules and schedules to tailor crawls to your organization’s needs.
- Performance insights: Monitor crawl performance, review user mappings, and access detailed reports for optimization.
- Scalable indexing: Crawl and index up to 1 million documents per connector, with options to increase limits.
- New
- Added support for integration with Now Assist in Virtual Agent. Now Assist customers can receive summarized answers to their queries based on content and documents in external sources.
- External Content for AI Search plugin (com.glide.ais.external_content)
- ais_admin role for setup and maintenance