0
39.0.16
Australia, Zurich, Yokohama Patch 4, Yokohama, Xanadu Patch 9, Xanadu
Standalone Application
The ServiceNow® Health Log Analytics application helps predict IT issues before they affect users. The application helps you solve issues faster by ingesting, analyzing, and correlating machine-generated log data in real-time.
When Health Log Analytics helps detect a deviation from a normal pattern, it alerts you of a possible business-impacting issue.
Health Log Analytics is a ServiceNow ITOM AIOps application.
- Log ingestion and processing
- Predictive alerts based on anomaly detection
- MTTR and Root Cause Analysis
- Machine Learning (ML) and Artificial Intelligence (AI) - Discover patterns in your log data
- Log Viewer
- Alert visualization
- Log analytics alert rules - Define rules that detect anomalous behavior
- Executive dashboards
- New
- AI Agent for Log Field Classification: A new Now Assist skill automatically classifies and labels log fields within Source Type Structures.
- AI Agent for Business Context Mapping: A new Now Assist skill automatically recommends Service Instance and Component mapping fields from log data stored in the sample reservoir.
- 'What If?' Hypothesizer AI Skill for HLA Alerts: A new skill within the Autonomous IT Operator workflow that analyzes HLA alert context.
- HLA Implementation Score-per-data-input and per-log-source implementation scoring is now available.
- Smart Sampling for Business Context Mapping: A new intelligent sampling mechanism collects statistically significant log samples using a field-selection algorithm.
- Fixed
- Security: Patched vulnerable libraries including protobuf-java and netty-handler.
- Log streaming via ITOM Gateway was failing in certain configurations.
- NewPatternRateHealthCheck stopped monitoring source types after a server restart due to metric counter reset.
- MID-less data inputs lacked the Service Instance field on the Integration Launchpad UI.
- Smart Parser continued executing even when the Auto Parser 'ignored' flag was set on a source type.
- Azure EventHubs data input was automatically and incorrectly appending servicebus.windows.net as the domain name.
- The total log source count shown in the UI was incorrectly displaying 1 source per data input instead of the actual total.
ITOM AIOps.