0
2.6.0
Australia, Zurich, Yokohama, Xanadu
Standalone Application
Financial Services Payment Operations workflows for customer requests. Provides capabilities to consolidate requests for a Payment Operations team and route them through workflows to the appropriate middle and back office teams.
- Manage inbound and outbound payment inquiries
- Manage inbound and outbound payment claims
- Manage customer debit approvals for a payment claim
- Dedicated workspaces for Payment Inquiry agents and Payment Claim agents
- Updated:
- Updated the read-only option to 'Strict Read Only' for read-only fields
Financial Services Payment Operations is dependent on the Financial Services Operations Core application and Customer Service plugin.
Permissions and roles:
- Role required to install the application: System admin (admin)