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1.8.0
Australia, Zurich, Yokohama, Xanadu
Standalone Application
- Provides common data model dependency for workforce optimization products
- Enabled localization support
- Installs Common data model for Workforce Optimization
- Enabled localization support
- Enables you to efficiently route work to your team, manage your team's skills and schedules, and monitor their performance.
- Workforce Optimization was enhanced and updated in this release.
- Fixed Minor defects.
- ITSM/CSM Enterprise license entitlements for Workforce optimization