Zero Copy Connector for ERP (formerly ERP Canvas/ERP Data Hub) is the platform for ERP (Enterprise Resource Planning) data in ServiceNow. It provides a unified data model for ERP, enabling users to extract relevant data and store it in remote tables or extraction tables. Additionally, you can update the ERP system using a BAPI (Business Application Programming Interface) and OData.
- Support for SAP IDocs.
- Auto-discover the connected ERP system information for Model Manager.
- SAP ECC and SAP S/4HANA connectors are now the primary connectors.
- Access data from SAP SuccessFactors using OData V2 APIs.
- Use ETags support for OData.
New in the Australia release:
Support for REST APIs
Connect to ERPs using REST APIs for read and write operations.
Improved AI Agent for SAP OData services
Discover relevant SAP OData v2 services for your models using the OData Services Recommender agentic AI workflow. This reduces missed integration opportunities and accelerates development by finding standard SAP capabilities that align with your use cases.
Implement and deploy faster with the Recruit to Retire contact pack
Use the Recruit to Retire content pack containing models to get Zero Copy Connector for ERP running on your instance faster.
Improved mapping visualization and review interface in the Model Manager
View, review, and manage generated field mapping proposals through enhanced visualization tools in the Model Manager. Accept individual mapping suggestions or auto-apply entire mapping sets with a single action.
UI changes in the Australia release:
Entity types filtered by system version
The Model Manager now shows only entity types compatible with your ERP system version to prevent invalid configurations.
Changed in the Australia release:
Improved ETL data extractions
The ETL process was refactored from Flow Designer to script includes for better performance and reliability.
Zero Copy Connector for ERP data products renamed to content packs
All ERP data products, such as Enterprise Data Foundation, Quote to Cash, and Source to Settle have been renamed to content packs.
Zero Copy Connector for ERP Enterprise Data Foundation content pack
Additional models, including Customer, Vendor, Vendor Bank Details, Vendor Location Details, and Vendor Contact Details have been added to the content pack for use when interacting with an SAP system.
Zero Copy Connector for ERP Source to Settle content pack
Additional models, including Customer, Vendor, Vendor Bank Details, Vendor Location Details, and Vendor Contact Details have been added to the content pack for use when interacting with an SAP system.
- Integration Hub plugin
- Remote Tables plugin
- MID server
ERP: SAP ECC, min. SAP Netweaver 7.3, SAP S/4HANA all versions supported, SAP Java Connector