The Asset Management Mobile App extends the functionality of the web-based My Assets Validation application, providing greater flexibility for both regular users and Asset Team members to manage assets directly from their mobile devices.

Application Availability

???? Available within the ServiceNow Agent app (for Asset Team members)

Core Capabilities

???? Scan & Search Assets – Quickly locate assets by scanning barcode tags using your mobile device’s camera
???? Advanced Search Filtering – Find assets efficiently using search filters
✏ Edit Asset Information – Update and manage asset details directly from the mobile app

Audit Capabilities (Location / Stockroom Audits)

???? Execute Location & Stockroom Audits – Perform audits in the field using the mobile experience
???? Scan Assets During Audits – Scan asset barcodes to validate assets against the audit list
✅ Update Audit Results – Mark assets as found/verified during the audit process
⚠ Identify Missing or Mismatched Assets – Flag assets that are missing, not scanned, or found in the wrong location/stockroom
???? Complete Audits in Mobile – Finalize audit execution directly from the mobile app and submit results to the My Assets Validation audit engine

Benefits

With these capabilities, users can easily track, validate, manage, and audit assets on the go, improving efficiency, data accuracy, and audit readiness across the organization.