The Compliance Workspace provides a single-pane view for compliance managers and analysts to assess the organization's overall compliance posture. It enables them to track time-sensitive issues, high-risk exceptions, ongoing policy acknowledgments, and new regulatory changes. The workspace also allows them to define and manage the compliance library, test the effectiveness of controls, and continuously monitor control performance through Key Control Indicators (KCIs). Using the centralized issue management capability, they can also define the remediation plans and ensure that the control gaps are addressed promptly.
Highlights of the Next Experience user interface:
- A default home page tailored to each user persona that delivers actionable insights and quick links.
- A well-structured navigation menu that organizes modules based on user roles and needs.
- A redesigned page layout that enhances the user experience for practitioners, business users, and executives.
- A holistic view of record pages with actionable insights specific to what is being viewed.
- A 360° view of relationships for comprehensive visibility.
- Personalized homepage for corporate compliance managers to manage their work effectively.
- Personalized homepage for corporate compliance analysts to manage their work effectively.
- Consolidated task landing page to manage all assigned tasks for the users and their groups.
- Centralized compliance library.
- Policy authoring and redlining integrated with Microsoft 365, Google Drive, and SharePoint.
- Policy acknowledgment management.
- Policy exception management.
- Testing the design and operational effectiveness of controls.
- Continuous monitoring of controls through Key Control Indicators (KCIs).
- Issues landing page for triaging, managing, and remediating compliance issues.
- Regulatory change management landing page.
- Security and access features to manage the confidentiality of engagements, audit tasks, issues, remediation tasks, evidence requests, and other related activities.
- New
- Enhanced reports on Citation and Authority document overview pages to consider the associated Citations to Controls
- Enhanced reports on Compliance homepage to consider the associated Citations to Controls
- Enabled DORA content accelerator installation from Compliance workspace (available on Yokohama platform onward when Unified Content Management is also installed)
- Fixed
- Google Docs Integration for Policy did not work if file was in the root folder
- The "Compare" button on the KB version in the Compliance Workspace is not working as expected.
- Breadcrumb issue for new records
- Unexpected updates to the state of created controls if the control objective is associated (via the document field) with a policy due to fields being copied from content
- The user's response was always showing up in the form even when the conditions were not satisfied
- The "Combine" declarative action did not work for the list view in Compliance workspace
- The list view title is misleading for compliance analyst role users when opening the classic attestation from the Home page
- The Edit button was missing for Authority Documents on Compliance Workspace
- In the Compliance workspace, for Authority Documents and Citations, under the "most non-compliant document" tab, data was showing for both active and inactive records
- The Combine button was missing for Smart Assessments on the GRC Task page in Compliance workspace
- Security fix for the issue where users without record creation or field write access were able to create related list records
- Changed
- The related list under Control objectives now shows associated PaCE policies for integrations with the Policy-as-a-Code-Engine
The following GRC applications must be installed and activated:
- GRC: Policy and Compliance Management (com.sn_compliance)
- GRC: Common Workspace Elements (com.sn_grc_workspace)
- Smart Assessment Core (com.sn_smart_asmt))
- sn-smart-assessment-connected
- sn-smart-assessment-designer
Permissions and roles:
- Role required to install the app: System Administrator (admin)
To enable policy redlining capability, ensure you have the following platforms and applications installed:
- Platform version: San Diego Patch-1 and above
- Multiple Provider Document Services Framework
- Microsoft Azure AD Spoke version 3.5.0
- Microsoft OneDrive Spoke for Document Service Framework version 1.0.5
- Microsoft OneDrive Spoke version 2.1.1
Note: IntegrationHub entitlements included in the Compliance Workspace are solely restricted to use for Policy Authoring integration with Microsoft 365. Any other usage requires purchase of additional IntegrationHub entitlements.