The ServiceNow® Audit Management application enables a comprehensive set of activities for planning audit engagements, executing audits, and reporting findings to the audit committee and the executive board. This reporting provides assurance to key stakeholders that the organization's risk and compliance management strategy is effective.
With Audit Management, users can schedule internal audits, scope engagements, conduct audit activities, review continuous monitoring results, collect control evidence, track audit observations, and report findings.
The Audit Management application includes the following components:
- Audit engagements
- Audit scoping
- Audit testing – test templates and test plans
- Audit tasks – control test, interview, walkthrough, and activity
- Audit reports and dashboards
Fixed Issues:
- An engagement can now be moved to Closed Incomplete status even if the planned start date and end date are the same.
- Audit word reports can now be generated even when an engagement is marked as confidential.
- Resolved security-related defects.
The following applications are automatically installed when the Audit Management application is activated:
- GRC: Profiles
Permissions and roles:
- Role required to install the app: System admin (admin)
When you upgrade the Audit Management application, ensure that the Audit Management workspace and any other installed GRC applications are upgraded to the equivalent release version. For example, Audit Management version 20.x is certified to work with Audit Management Workspace version 20.x and other versions of 20.x GRC applications.