0
9.1.4
Zurich Patch 4, Zurich, Yokohama Patch 9, Yokohama Patch 6, Yokohama Patch 2, Yokohama, Xanadu Patch 9, Xanadu Patch 4, Xanadu, Washington DC Patch 7, Washington DC Patch 5
Environmental and other threats have the potential to impact key facilities, personnel, and transportation networks. Crisis management provides capabilities for Crisis Managers and Business Continuity Managers to periodically exercise plans during normal operations to ensure that plans are up-to-date and accurate. Additionally, Crisis Management provides the capabilities to activate Business Continuity and Disaster Recovery plans during an actual crisis event.
Outcomes include:
- Periodic exercises of Business Continuity and Disaster Recovery plans to ensure effectiveness and identify potential gaps
- Identification of at-risk facilities and personnel
- Activation of business continuity plans
- Monitoring ongoing recovery task completion during a crisis event
The Crisis Management application within BCM features:
- Tabletop exercises and simulations of crisis events
- Tracking of lessons learned and recovery gaps
- Business Continuity Plan activation
- Event task assignment and progress monitoring
- New
- Cross plan task dependency
- Recovery tasks inside Business Continuity Plan (BCP) can now be linked to tasks from other plans, provided they belong to a direct upstream plan. These will be carried across to event tasks.
- A new “Associated Plans” tab has been introduced to easily view and manage these cross-plan connections
- Phases
- Introduced phases to categorize tasks across different stages of a recovery event, such as Preparation, Recovery, Validation, and Return to Normal, for clearer progress visibility
- Shipped some out of box phases: Preparation, Recovery, Recovery Validation, Return to Normal, Return to Normal Validation, Post-incident review
- Asset recovery level
- A new option which allows users to mark impacted assets as Partially Recovered or Recovered upon task completion
- Include in Actual Crisis or Exercise
- Users can now specify whether a task should be included in an actual crisis or exercise scenario
- Exclude from Time Calculation
- A new option lets users mark tasks that should not be factored into overall time calculations
- Automated Planned Time Calculation
- Event tasks now include Planned Start and Planned End fields that are automatically calculated based on the recovery event’s expected start time, as well as the duration and dependencies of predecessor tasks
- Gantt view
- The hierarchy view now features an integrated Gantt chart, providing a visual timeline of task durations and dependencies. Tasks are color-coded to indicate their status, such as Completed, In Progress, and more
- Cross plan task dependency
- Changed
- Plan Retrieval for Recovery Events
- Updated how plans are brought into a recovery event. Previously, all plans related to the target plan were automatically included. With the introduction of a clearer upstream/downstream hierarchy, recovery events will now exclude upstream plans
- Recovery assets
- Recovery assets are now linked to their corresponding BIA records, enabling automatic retrieval of key data such as RTO, RPO, and Recovery Tier
- Plan Retrieval for Recovery Events
- Fixed
- Action Items updates
- Action items are now deleted when the associated event is deleted. Any SAE linked to those action items will be automatically canceled
- Updated validation logic for action items
- Users can now view SAE assessments even if they are not linked to an action item
- Archived plans updates
- Archived plans will no longer appear in the selection modal when adding related plans
- Within an exercise or event, archived plans will no longer be available in the selection modal, preventing users from adding them directly
- When using “Add all plans related to asset”, primary archived plans will not be pulled in. However, related archived plans will still be included, since they may be dependencies of active plans required for the event to run successfully. If customers do not want these archived downstream plans included, they will need to adjust the relationship
- Fixed issue where Activated Plans would get permanently stuck in Open status if recovery event was of type 'Actual'
- Action Items updates
Agent Workspace (com.agent_workspace)
- Provides the baseline workspace experience for business continuity users