The ServiceNow Sourcing and Procurement Operations Prime application delivers a comprehensive suite of AI-powered skills and agents that transform how procurement specialists handle requisitions, sourcing events, and inquiries. From intelligent intake and automated catalog matching to agentic workflows that resolve exceptions and route ownership — Prime accelerates end-to-end sourcing and procurement operations while keeping humans in control at every step.
AI-powered capabilities embedded across procurement inquiry management and procurement processing workflows to drive faster processing, reduce manual effort, and improve operational efficiency while keeping humans in control.
SPO - Prime is the highest-tier Al subscription for supplier lifecycle operations on the ServiceNow Al Platform. Extending SPO - Foundation, this offering unlocks Platform Prime features for enterprises that require the most advanced Al capabilities across their supplier workflows. SPO - Prime includes everything in SPO - Foundation and adds access to Now Assist Platform Prime, enabling organizations to take full advantage of the latest platform-level Al innovations as they become available.
Install the following applications:
- SPO - Foundation (com.snc.ai.spo.foundation)
- Sourcing and Purchasing Automation (com.snc.sn_pr)
- FSC Common - Prime (com.snc.ai.fsc.prime)