0
10.0.2
Australia, Zurich Patch 7, Zurich Patch 4, Zurich, Yokohama Patch 12, Yokohama Patch 9, Yokohama Patch 6, Yokohama Patch 5, Yokohama Patch 2, Yokohama, Xanadu Patch 9, Xanadu Patch 4, Xanadu
Standalone Application
The most effective way to reduce the business impact of a crisis is through proper planning. The best continuity and recovery plans include communications call trees, secondary site definitions, and predefined runbooks to be used during a crisis. These plans must also be routinely exercised to identify areas for improvement. Outcomes include:
- Improved effectiveness and usability of plans during simulated and actual crisis events.
- Increased redundancy and reduced single points of failure.
- Real-time integration with the ServiceNow CMDB
- Plan maintenance, review, and approval workflows
- Recovery gap identification
- Loss scenario analysis and recovery strategy identification
- Plan documentation management
- Recovery task identification and assignment
- User-specific dashboards for automated report delivery of KPIs and metrics
Minor defect fixes
- Agent Workspace (com.agent_workspace): Provides the baseline workspace experience for business continuity users.
- Document Templates (com.snc.document_templates): Platform capability used to provide customizable templates for exporting business continuity plan information to a PDF file.