0
3.1.5
Australia Patch 5, Australia Patch 1, Zurich Patch 12, Zurich Patch 7
Generative AI
With the ServiceNow Otto for Operational Technology Service Management (OTSM), your team can summarize OT incident details and generate the incident resolution notes to share with other users.
The following generative AI capabilities are available for OTSM users:
- Auto-generating OT incident summary that helps you to understand the OT incident context
- Auto-generating OT incident resolution notes that helps other users resolve their incidents if they have a similar issue
- New
- Updated to support the ServiceNow Otto brand.
NA