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1.16.12
Australia Patch 5, Australia, Zurich Patch 12, Zurich Patch 6, Zurich, Yokohama
Standalone Application
Workplace Central provides a unified experience for workplace managers and other key personas such as space planners, move managers, and maintenance planners to strategize, plan, and maintain the workplace more efficiently.
Space optimization:
- Create open and restricted neighborhoods and assign employees to them and manage space assignments using floor maps.
- Build multiple space scenarios and visualize them based on their assignments, cost centers, or departments to optimize spaces.
- Adjust space scenarios by dragging and dropping items on the scenario plan to view overall space utilization and unallocated space.
- Easily identify unassigned and flexible spaces using floor maps. Assign users directly, change a space's assignment type, and view space details by directly selecting the space on the floor.
Lease Administration:
- Create and track workplace contracts
- Get notified about expiring contracts
- Track services provided as part of the contract
- Track locations that are part of the contract
- Maintain list of assets that are part of the contract
- Manage contract documents
Preventive maintenance:
- Create preventive maintenance plans for enterprise assets and workplace locations. The latter can be used to do maintenance planning for soft services like house-keeping.
- View preventive maintenance cases as part of preventive maintenance planning in the Overview tab. The Overview tab is a focus area for maintenance planners and maximize the information in one viewport.
- Assess preventive and corrective maintenance cases for the current month in a personalized landing page for maintenance planners.
Move Management:
- Track move cases and associated tasks seamlessly with the move management module.
- Utilize the Move Scheduler, a visual move planning tool, to group move cases into projects and create an organized and logical plan for bulk moves.
Reservation Management:
- Equip planners and space managers with information on how spaces are being used.
- Optimize space reservations by manually changing the start date and time, or location.
- Manage reservations quickly and easily on behalf of employees.
- New
- None
- Changed
- ServiceNow Otto is the new AI experience brand. This change is reflected in the name of ServiceNow products. Your product entitlements remain unchanged. Check your entitlements to determine your access to specific features.
- Fixed
- None
- Removed
- None
- Workplace space management must be installed for the dashboard
- Workplace Central must be installed for several capabilities
- Workplace move management must be installed for the move scheduling capabilities
- Workplace maintenance management must be installed for preventive maintenance capabilities, and the dashboard
- Workplace lease administration must be installed for lease tracking capabilities and the dashboard
- Workplace reservation management must be installed for reservation management capabilities and dashboard
- System Admin (admin) role is required to install the application