0
22.5.0
Australia Patch 5, Australia Patch 4, Australia Patch 3
Generative AI
Third-party Risk Management(TPRM) professional plus brings generative AI capabilities to streamline and automate risk management processes.
Key features include:
1. Issue summarization: The Now Assist for TPRM application can quickly analyze an TPRM issue record, including the description, activity log, and remediation tasks, and then generate a concise summary that provides you with the information needed to quickly understand the context of the issue.
2. Issue Recommendation: The Now Assist for TPRM application can quickly review the questions and answers in an assessment being reviewed, compare them with past issues and corresponding questions and answers to suggest potential issues.
Updated
- Rebranded to ServiceNow OTTO, replacing Now Assist references for a consistent AI experience.
- Enhanced MRA authorization validation to ensure access checks are consistently enforced during record association.
- The following plugins must be installed and active:
- Now Assist for Third-party Risk Management
- Permissions and roles:
- Role required to install the app: System admin (admin)