Tracking ServiceNow licenses can present several business challenges, including:
- License Compliance: Ensuring that the organization is compliant with ServiceNow licensing agreements and avoiding any legal or financial penalties due to non-compliance.
- Cost Management: Effectively managing and optimizing costs associated with ServiceNow licenses, avoiding over-licensing or under-licensing, which can impact budget allocations.
- User Accountability: Identifying and addressing instances of unauthorized or unapproved usage of ServiceNow licenses to maintain accountability and prevent misuse.
- Renewal Management: Keeping track of license renewal dates to ensure timely renewals and prevent disruptions in service due to expired licenses.
- Usage Visibility: Gaining a clear understanding of how ServiceNow licenses are utilized across different departments or teams to optimize allocation and avoid unnecessary expenses.
- Data Accuracy: Ensuring the accuracy of data related to license usage, which is crucial for making informed decisions and avoiding unnecessary expenses.
- Audit Preparedness: Being prepared for license audits by ServiceNow or other regulatory bodies to demonstrate compliance and avoid legal consequences.
Track and monitor usage of ServiceNow ITSM licenses
- Fulfiller licenses
- Business Stakeholder licenses
Enhanced and interactive UI Builder dashboard to show
+ Licenses purschased and licenses consumed
+ Dormant users not logged in to ServiceNow system in last 15 Days, 30 Days, 45 Days & 60 Days
+ Users logged in to ServiceNow system but not utilized the licenses effectively in last 15 Days, 30 Days, 45 Days & 60 Days
+ Interactive UI builder visualization component with drill down functionality for quick reporting (XLSX, CSV, & PDF)
+ Features to downgrade ITSM fulfiller license to Business stakeholder license automatically for users
The LicenseWise application will provide below Outcomes:
- Cost: License Cost can be optimized by the organizations
- Reuse: Non-Utilized licenses can be harvested for other users
- Visibility: Real time ServiceNow license tracking with pre-configured reports and dashboards
- Usage: Overutilization of Licenses can be monitored
- Comply: Adherence to ServiceNow compliance Audits
- Automation: Automated License Management System to track ServiceNow licenses
- LicenseWise does not have any pre-requisite requirements to function.
- ServiceNow SanDiego version or higher.