0
3.0.0
Zurich, Yokohama, Xanadu
This application provides the content required for managing card disputes as per Mastercard. The application provides a questionnaire for intake of dispute-related information under various dispute categories as per Mastercard guidelines. Embed auto-updated rules in your disputes process.
- Provides questionnaire for intake of disputes as per Mastercard guidelines
- Run chargeback eligibility rules based on the Mastercard Chargeback Guide
- New
- Chargeback Eligibility Rules: Expanded Mastercard Chargeback eligibility rules for multiple reason codes.
- Decision Table Enhancements: Added new subflows, decision tables, and transaction count validation for specific dispute scenarios, enhancing automation and accuracy in dispute handling.
- Changed
- Eligibility Rule Updates: Updated Mastercard Chargeback eligibility rules for various reason codes to reflect latest requirements, including changes to condition logic, input types, and message clarity.
- Fixed
- Duplicate and Unused Conditions: Removed duplicate and unused conditions and files from decision tables, streamlining logic and reducing maintenance overhead.
- Processing Logic Issues: Fixed issues with processing code conditions, field mappings, and output results in subflows to ensure accurate and reliable system behavior.
- Permissions and roles:
- System administrator (admin) is required for the installation