0
14.0.0
Australia, Zurich, Yokohama, Xanadu
Standalone Application
The ServiceNow® Order Management for Telecommunications, Media, and Technology application enables digital service providers to capture, manage, and fulfill orders from enterprise customers.
- Contains the re-usable demo data related to the telecom specific offerings, specifications, decision tables, flows, ordering and inventory.
- Includes telecom-specific features and it's related functionality.
New
Task Template driven Workflow - This feature allow the Business users an alternate to defining a workflow which was earlier defined using Flow Designer. This alternate approach of using Task plan templates will allow Business users with Limited Servicenow knowledge to use the Task Template based journey to define the workflows for a Product/Service Fulfilment.
Changed
Improve OM to SPM Integration - This feature was enhanced to support Site Project re-use for Inflight orders as well as handling the OM-SPM integration for Order Cancellation.
Requires:
- Order Management
- Telecommunication Open APIs