0
1.1.0
Zurich, Yokohama, Xanadu, Washington DC, Vancouver, Utah, Tokyo, San Diego, Rome
AI Search Integration for CSM and CSP portals provides a modern consumer-grade search engine in the customer (/csm) and consumer (/csp) portals, helping users to quickly find the answers they need.
The AI Search for Customer Portals application adds default AI search configurations to the customer (/csm) and consumer (/csp) portals that can be enabled instead of Zing search. This provides:
- An improved, personalized, and contextual search experience on the CSM and CSP portals.
- Reduced time to answer through genius results displayed at the top of the search results.
- Better user experience with auto-complete, natural language support, and typo handling.
- Faster time to value through actionable search results.
Changed
- Added support for custom icons in the knowledge search template, allowing customizable icon rendering within GenAI search results.
Dependencies:
- AI search (com.glide.ais)
- AI search enabler (com.glide.ais_enabler)