0
1.5.1
Australia, Zurich, Yokohama, Xanadu
Standalone Application
Spur your organization's cloud adoption through governed workflows for cloud automation with Cloud Services Catalog (CSC). Be it for IaaS or PaaS needs, or even setting up an environment with a development or production stack you can drive the workflow automation using CSC.
Enhanced Cloud Service Catalog (CSC) Experience in Employee Center
Streamlined Ordering with Guided Setup:
- Utilize a simplified, guided setup within the Employee Center to quickly access and deploy Cloud Service Catalog (CSC) offerings.
- Install the pre-configured CSC content pack for AWS, Azure, and Google Cloud services, granting immediate access to:
- Out-of-the-box policies for governance and control.
- Pre-defined actions for efficient resource provisioning.
For organizations already utilizing the ServiceNow Cloud Provisioning and Governance (CPG) plugin, CSC seamlessly integrates on top, offering:
- Enhanced request experience with familiar CPG workflows.
- Pre-built content addressing common cloud resource needs.
Simplified Management through Employee Center:
- My Stacks View: Manage deployed cloud resources through intuitive categorization, sorting, and status filtering options.
- My Resources View: Discover and interact with resources, empowering ownership and management through designated operators.
Seamless Ordering:
The new request portal empowers users to:
- Order a variety of OOB cloud resources directly from the Employee Center, including Linux/Windows VMs, Load balancers, Firewalls, Azure Functions, Scalable web servers, DynamoDB databases, and S3 Storage Buckets amongst many more
- Publish existing CPG catalog items to the Employee Center for unified resource management.
New
- Introduced granular, feature-specific admin roles to replace the broad 'admin' role, significantly improving security by minimizing excess access. These new roles are seamlessly integrated into the standard administrative experience.
- Introduced GitHub Actions integration with Cloud Services Catalog, enabling automated discovery and execution of GitHub Actions workflows from the ServiceNow instance to manage provisioned resources.
Fixed
- Implemented Read-Only Field Remediation by introducing a new ChoiceList, 'read_only_option,' to replace the previous 'read_only' field (which was prone to unauthorized client-side updates). This change prevents client-side manipulation of read-only fields and significantly mitigates security risks across all applications.
- Required plugins and products
- Cloud Provisioning and Governance
- Cloud Operations Workspace
- CPG Terraform Connector
- CSC Guided Setup
- Dependencies
- Properties that need to be created or set to activate the content pack
- Affected business rules
- Affected script includes
- .jar files that need to get uploaded, if applicable
Note: If you require support for MSP, please refer to the documentation for assistance.