0
2.4.0
Australia Patch 5, Australia Patch 3
Generative AI
Servicenow Otto for Threat Intelligence Security Center brings generative AI directly into the analyst workflow. Get AI-generated case summaries for instant situational awareness, natural language querying across threat intelligence data, and contextual recommendations — enabling analysts to investigate faster, hand off seamlessly, and focus on high-priority threats instead of manual triage.
Key Features:
- AI-powered Case Summarization for threat intelligence workflows helps analysts create concise summaries with overviews, findings, actions, and next steps.
- AI-powered Report Authoring for threat intelligence workflows helps analysts generate structured reports with summaries, key findings, insights, and recommended actions.
New:
- Added support for Google Gemini 3.5 Flash and OpenAI GPT 5.4 mini models for Case summarization.
Changed:
- Now Assist has been renamed to ServiceNow Otto, ServiceNow's AI experience brand.
This version is supported for the Australia Patch 5 platform release.
Required dependency:
- Now Assist for Platform:12.2.0