0
22.5.1
Australia Patch 5, Australia Patch 3, Australia Patch 1
Generative AI
Empower sustainability teams with generative AI-driven Operational Sustainability Management to automate data collection, streamline processes, and deliver accurate, auditable reporting at enterprise scale.
- AI-powered document extraction: Automatically capture sustainability metrics, such as electricity, gas, and water usage, directly from utility bills and supporting documents.
- Automated metric definitions and mappings: Preconfigured metric definitions and mappings speed up implementation and minimize manual effort.
- Seamless metrics integration: Extracted values flow directly into sustainability workflows for tracking, reporting, and compliance.
- DocIntel review integration: The built-in review interface enables quick verification and correction of extracted values before reporting.
- Audit-ready evidence storage: Uploaded documents are securely stored as supporting evidence for compliance and audits.
- Enterprise scalability: Engineered to manage high data volumes with consistency, accuracy, and minimal manual intervention.
- Scope 3 emissions calculations: Create calculated metric definitions for Scope 3 emissions using AI.
Changed:
ServiceNow Otto Branding Updates Updated the application to reflect the new ServiceNow Otto branding, replacing Now Assist references and providing a more consistent AI experience across the platform.
Requirements:
- ServiceNow Otto for Platform and ServiceNow Otto for Operational Sustainability will be automatically installed.
- The generative AI skills and the agentic workflows need activation through AI Admin Hub or Agentic AI Studio.