Agentic AI and generative AI (Gen AI) features for Integrated Risk Management (IRM), powered by Now Assist, enhance analysts' productivity, team coordination, and overall efficiency.
Issue summarization:
The Now Assist for IRM application can quickly analyze an issue record, including the description, activity log, and remediation tasks, and then generate a concise summary that provides you with the information needed to quickly understand the context of the issue.
Issue resolution agentic workflow:
Optimize GRC Issue Resolution is an agentic workflow in the Integrated Risk Management application that helps issue managers and analysts quickly resolve GRC issues by leveraging AI agents in the Now Assist panel. This agentic workflow helps by suggesting targeted solutions for key steps during the issue resolution process.
Risk assessment summarization:
Risk assessment summary generation uses generative AI to support assessors during submissions and provide approvers or other stakeholders with a quick overview of assessment progress and key insights.
Control objective rationalization and deduplication:
The control objective rationalization and deduplication process leverages generative AI to identify similar or duplicate control objectives, enabling teams to consolidate them by retaining one, retiring duplicates, or merging them into a common control objective, enhancing overall efficiency and effectiveness across compliance operations.
Risk Event Summarization:
Risk event summarization feature helps risk managers to quickly understand the context and key details of a risk event, even when multiple coordinators have been involved over time. This feature streamlines onboarding for new assignees and enhances decision-making efficiency for approvers, especially in multi-level approval workflows by providing concise, AI-generated summaries of each event.
Rationalization of Control objectives
Skill for creation of common control objective as a part of Rationalization process for control objectives.
Control recommendation on Regulatory alert
Skill for recommending controls for an incoming regulatory alert.
[New]
Risk Event Summarization
We’ve introduced Risk Event Summarization to enhance context-sharing and decision-making throughout the risk event lifecycle.
- New "Summary" Section: A section has been added to the Risk Event Overview page to capture a concise summary of the risk event.
- Access to Summary by Risk Event State:
- Risk Managers and Risk Event Owners can create and save summaries in any state of the risk event.
- In New and Analyze states, summaries can be saved to the Summary field.
- In Awaiting Approval, Approved, or Closed states, summaries can be saved to the Work Notes field.
- Approvers can generate summaries only in the Awaiting Approval state and can save them to the Work Notes field.
- Risk Managers and Risk Event Owners can create and save summaries in any state of the risk event.
- Native UI Support: Risk Event Summaries can be generated within the Native UI for a seamless user experience.
- LLM Compatibility: Along with NowLLM, the summarization feature works with multiple large language models like Claude, Google Gemini, and Azure OpenAI.
Rationalization of Control objectives
- Skill for Creation of common control objective as a part of Rationalization process for control objectives.
- Third party model support for Azure Open AI, Amazon Bedrock and Google Gemini for creation of common control objective skill.
Control recommendation on Regulatory alert
- New skill for recommending controls for an incoming regulatory alert.
- Third party model support for Azure Open AI, Amazon Bedrock and Google Gemini for control recommendation skill.
- Base control recommendations to show recommendations on Regulatory alert recommendation framework.
[Changed]:
- All existing and new generative AI skills, AI agents and, agentic workflows invocation is secured through ACLs.
- Rationalization of control objectives
- UX enhancements for auto refreshing actions as a part of Rationalization framework.
[Fixed]
- Streamlined messages and content for Rationalization framework.
- Implemented fix scripts and access control for streamlining security aspects of all skills and agents under the Now Assit IRM application
Requirements:
- Now Assist for Platform to be installed
- GRC: Risk Management Workspace/GRC: Compliance Management Workspace (minimum version needed is 21.x).
- Requires AI Search to be enabled on the instance.
- The generative AI skills and the agentic workflows need activation through Now Assist Admin or Agentic AI Studio.