ServiceNow® Health and Safety Risk Management provides an efficient and simple way to track potential hazards and other risks within the workplace before they cause an accident. The application can be used from a desktop computer or a mobile device, providing flexible options to track and report on risks.
The unified Health and Safety Workspace enables safety teams to manage hazards and control lists, as well as create templates for Job Safety Analyses and Risk Matrixes for Risk Assessments. Safety registers for chemicals and asbestos enable you to upload safety data sheets that employees can access through the Employee Center. Inspections and Audits enable inspections and audits to be conducted offline using the NowAgent mobile app and provides a powerful workspace experience for building audit scope and comparing audit results. Exposure Management helps your industrial hygienists to manage workers' exposures. And with the Permit to Work, you can promote better adherence to safety among workers tasked with high-risk activities.
- Safety Risk Assessment:
- Import hazards and controls from predefined jobs
- Risk Matrixes
- Job Safety Analysis (JSA):
- Job Safety Analysis steps
- Import JSA job steps from the job register
- Inspections and Audits:
- Inspections and Audits using Surveys and Assessments
- Inspection and Audit scheduling
- Offline Inspections and Audit on the Mobile Agent app
- Standards and documents list enabling standards or regulatory documents to be used as a reference for audit findings
- Audit objectives workbench allowing audit planners to build the audit scope in one place including
- Primary objectives
- Citable audit criteria (regulations, standards or internal documents, IRM authority documents)
- Items for review (documents, audit questionnaires, H&S records)
- Audit results workbench gives you one place to review the actions, findings and observations from your audit, and compare them against previous audits
- Safety registers:
- Log of hazardous materials used along with Safety Data Sheets (SDSs)
- Exposure Management:
- Track and manage workers' exposure to workplace hazards
- Bulk schedule actions to manage the exposures
- Permits to Work:
- Enable workers to request permits from the Employee Center
- Merge multiple work types into one permit
- Assign pre-work and closure checklists to permitted workers
New
- New data model for Objectives, Criteria, and Items for review, providing the foundation for audit and inspection management.
- Create audits directly from the Workspace and import scope from existing audits to reduce duplicate efforts.
- People Involved section for tracking audit participants.
- Objectives tab for managing and tracking audit objectives in a dedicated view.
- Configuration and validation of audit schedules directly from the audit.
- Overview tab with progress indicators and record counts for at-a-glance audit status.
- Results tab for managing and reviewing audit outcomes and findings.
- Citation and referencing of specific sections within cited records in an audit.
- Configurable approval workflows for audit items, enabling structured review and sign-off.
- Roles and ACLs for the Risk Management application, defining access control for audit-related data.
Changed
- Migrated Health and Safety Risk Management files to updated APP-CBS-BU infrastructure as part of module realignment.
Fixed
- Smart Assessment scripted screen that was failing to load.
- Multiple issues with Audit surveys impacting functionality and user experience.
- Localization warnings across the Health and Safety Risk Management application.
- Assign To field uneditable on the Finding Details page for Safety agent and Safety manager roles.
- Requires ServiceNow Zurich or later family release.