ServiceNow® Health and Safety Risk Management provides an efficient and simple way to track potential hazards and other risks within the workplace before they cause an accident. The application can be used from a desktop computer or a mobile device, providing flexible options to track and report on risks.
The unified Health and Safety Workspace enables safety teams to manage hazards and control lists, as well as create templates for Job Safety Analyses and Risk Matrixes for Risk Assessments. Safety registers for chemicals and asbestos enable you to upload safety data sheets that employees can access through the Employee Center. Inspections and Audits enable inspections and audit checklists to be conducted offline using the NowAgent mobile app. Exposure Management helps your industrial hygienists to manage workers' exposures. And with the Permit to Work, you can promote better adherence to safety among workers tasked with high-risk activities.
- Safety Risk Assessment:
- Import hazards and controls from predefined jobs
- Risk Matrixes
- Job Safety Analysis (JSA):
- Job Safety Analysis steps
- Import JSA job steps from the job register
- Inspections and Audits:
- Inspections and Audits using Surveys and Assessments
- Inspection and Audit scheduling
- Offline Inspections and Audit on the Mobile Agent app
- Audits
- Standards and documents list enabling standards or regulatory documents to be used as a reference for audit findings
- Safety registers:
- Log of hazardous materials used along with Safety Data Sheets (SDSs)
- Exposure Management:
- Track and manage workers' exposure to workplace hazards
- Bulk schedule actions to manage the exposures
- Permits to Work:
- Enable workers to request permits from the Employee Center
- Merge multiple work types into one permit
- Assign pre-work and closure checklists to permitted workers
New
- Added toggle to view residual and inherent risk in the Risk matrix.
- Added field for risk owners in risk analysis.
- Added categories to control components.
- Added action schedules to risk assessments.
- Enabled auto-fill for gaps in risk tolerance.
- Enhanced risk matrix visualization with heat map.
- Improved risks and control management.
- Enabled versioning for risk assessments.
Fixed
- Corrected question order in inspection surveys.
- Fixed location fields in inspection records.
- Fixed resizing issues in risk analyses on certain browsers.
- Fixed privilege issues during document migration.
- Restored search functionality in hazards.
- Improved UI for dark theme on mobile.
- Improved translation for audit survey messages.
- Improved hazard title display in the risk management widget.
- Enhanced accessibility for viewing safety documents and inspections.
- Updated tooltips and validation for risk analyses.
- Addressed privilege escalation and security issues.
- Requires ServiceNow Zurich or later family release.