ServiceNow® Health and Safety Risk Management provides an efficient and simple way to track potential hazards and other risks within the workplace before they cause an accident. The application can be used from a desktop computer or a mobile device, providing flexible options to track and report on risks.
The unified Health and Safety Workspace enables safety teams to manage hazards and control lists, as well as create templates for Job Safety Analyses and Risk Matrixes for Risk Assessments. Safety registers for chemicals and asbestos enable you to upload safety data sheets that employees can access through the Employee Center. Inspections and Audits enable inspections and audits to be conducted offline using the NowAgent mobile app and provides a powerful workspace experience for building audit scope and comparing audit results. Exposure Management helps your industrial hygienists to manage workers' exposures. And with the Permit to Work, you can promote better adherence to safety among workers tasked with high-risk activities.
- Safety Risk Assessment:
- Import hazards and controls from predefined jobs
- Risk Matrixes
- Job Safety Analysis (JSA):
- Job Safety Analysis steps
- Import JSA job steps from the job register
- Inspections and Audits:
- Inspections and Audits using Surveys and Assessments
- Inspection and Audit scheduling
- Offline Inspections and Audit on the Mobile Agent app
- Standards and documents list enabling standards or regulatory documents to be used as a reference for audit findings
- Audit objectives workbench allowing audit planners to build the audit scope in one place including
- Primary objectives
- Citable audit criteria (regulations, standards or internal documents, IRM authority documents)
- Items for review (documents, audit questionnaires, H&S records)
- Audit results workbench gives you one place to review the actions, findings and observations from your audit, and compare them against previous audits
- Safety registers:
- Log of hazardous materials used along with Safety Data Sheets (SDSs)
- Exposure Management:
- Track and manage workers' exposure to workplace hazards
- Bulk schedule actions to manage the exposures
- Permits to Work:
- Enable workers to request permits from the Employee Center
- Merge multiple work types into one permit
- Assign pre-work and closure checklists to permitted workers
Changed
- Date of birth and Date of hire fields now populate correctly in the exported OSHA 301 PDF forms.
- Work notes on Health and Safety incidents are now restricted from being visible to end users.
- Risk Management ACLs no longer override involved party access to Health and Safety incidents.
- The body part picker now correctly selects the back of the hand instead of the palm when clicked.
- ACL checks are now enforced on Health and Safety incident records for all applicable extension points.
Fixed
- Hardcoded strings and date and time formats in the Health and Safety Workspace now adapt to non-English locales.
- "Link Documents" and "Select Documents" action labels appear translated on initial page load.
- Users are prevented from creating and linking Health and Safety actions to restricted incidents without the required access permissions.
- An intermittent issue that prevented incident playbook triggers from firing has been resolved.
- A scrolling issue in the Injury Details section that prevented the delete option for the last added injury from being reachable has been fixed.
- A cross-scope access violation in the Attach Health and Safety Case primary record to universal request business rule that prevented the Transfer and Create Associated Ticket buttons from appearing has been resolved.
- The Approval Task Creator tool now reads manager details correctly when the application is installed.
- The Health and Safety Ask attachment field now renders as mandatory when configured as required on a Smart Assessment template question.
- A time zone issue that caused the Inspection Schedule flow to run incorrectly for daily frequency schedules has been resolved.
- Scheduling an audit no longer returns a 'Component not configured' error.
- Requires ServiceNow Zurich or later family release.