What's worse than a system outage? A preventable system outage. At least 33% of IT failures are due to poor management of known, non-security bugs in third-party software and hardware.
BugZero securely synchronizes millions of externally published third-party bug reports with your ServiceNow CMDB, risk ratings, and priorities to provide your IT organization with a single source of actionable truth tied to automated ServiceNow processes. This eliminates unnecessary outages and simplifies compliance obligations such as DORA and OSFI.
BugZero extends ServiceNow ITSM benefits into the often overlooked and undermanaged area of third-party operational bug management.
- Prevent Outages from Vendor Operational Bugs
- Automate what is currently a manual, reactive process
- Custom integrations with the industry's largest vendors
- Configure the bug severity you want to see
- Vendor misconfigs (for select vendors)