0
6.0.0
Australia, Zurich, Yokohama, Xanadu
Standalone Application
This application provides the content required to manage card disputes according to Visa's standards. It provides a questionnaire for intake of dispute-related information under various dispute categories as per Visa guidelines. The application evaluates dispute condition rules based on Visa's core rules and product and services rules.
- Provides questionnaire for intake of dispute as per Visa guidelines.
- Evaluates chargeback eligibility rules based on Visa Core Rules and Visa Product and Service Rules.
- New
- Added Visa chargeback eligibility rules for fraud dispute categories including:
- Reason Code 10.2 (EMV Liability Shift – Non-Counterfeit Fraud)
- Reason Code 10.3 (Other Fraud – Card-Present Environment)
- Added Visa chargeback eligibility rules for fraud dispute categories including:
Permissions and roles:
- System administrator (admin) role is needed for this installation.