0
31.1.3
Australia, Zurich Patch 7, Zurich Patch 4, Yokohama Patch 11
Standalone Application
Knowledge Center, powered by Agentic AI, redefines modern Knowledge Management systems with advanced content creation tools and automated remediation. This system takes action on knowledge content creation, updates, gaps, and deduplication to enhance the overall health of the knowledge base.
The Knowledge Center centralized hub for Knowledge Admin and Manager:
1. Is an entry point for KM Management personas to manage all capabilities and configurations
2. Guides users on the next-best actions to take by displaying actionable key insights
3. Is a suite of KM Tools for suggesting content creation, updates, duplicates, and article retirement
- New
- Added Knowledge blocks feature on the article editor page
- New Article Optimization scan for article length
- Changed
- Template picker improvement - not required to choose standard template if only one available
Zurich patch 7 or higher