0
2.3.12
Zurich, Yokohama, Xanadu Patch 4
Standalone Application
Foundation Data Sync for Consumers enables customers to request and receive foundational data from their providers without the need for a costly third-party integration. This version enables the structured, periodic sharing of data from consumer to provider instances. It ensures that providers have access to accurate, up-to-date foundational data from consumers, supporting better service delivery and operational alignment.
- Quickly request data from your connected providers: Consumers can receive and request pre-defined foundational data offerings from their providers with a built-in request mechanism.
- Ensure the data meets your Identification and Reconciliation Engine rules before accepting: Once requested, providers can send you a test sampling that can be tested against the IRE rules for your instance. If the data meets your standards you can then accept the subscription and start receiving the initial seed of data along with updates.
New
- Service Exchange Center
- Introduced the unified Health Dashboard for improved visibility into connections through a new Heartbeat capability, more accurate connection status, enhanced search and filtering, and centralized issue tracking with validation and resolution.
- Automated Onboarding
- Delivered automated Consumer–Provider onboarding with secure registration, automated pre‑ and post‑onboarding suite validations, improved retry and timeout handling including one‑sided consumer offboarding, and clearer onboarding states with actionable error messaging and recovery.
- Service Exchange Core
- Improved transport reliability, strengthened Remote Task error handling, enabled provider‑to‑consumer task variable updates, and ensured Remote Choice values remain accurate.
- Foundation Data Sync
- Added bi‑directional data sync from Consumer to Provider, improved attachment handling, introduced automated field mapping, and enhanced visibility into offerings, subscriptions, and revisions.
- Documentation
- Restructured Service Exchange documentation.
Fixed
- Improved resilience of RPS outbound (PRB1918189)
- RPS connection failures caused by malformed attachments (PRB1969541)
- Additional comments are not updated as expected (PRB1984220)
- Improved retry behavior during onboarding and Offboarding (PRB1925551)
- Corrected CI sync behavior after initial payload (PRB1961406)
- Improved handling of inbound email attachments (PRB1920319)
- Resolved Clone script conflicts (PRB1966599)
- Required plugins and products
- Foundation Data Sync (com.sn_fds)
- Foundation Data Sync for Consumers (com.sn_fds_con)
- Dependencies:
- Service Exchange Base (com.sn_sb)
- Service Exchange for Consumers (com.sn_sb_con)
- Properties that need to be created or set to activate the content pack: N/A
- Affected business rules: N/A
- Affected script includes: N/A
- .jar files that need to get uploaded, if applicable: N/A