0
3.1.0
Australia, Zurich Patch 7, Zurich, Yokohama Patch 6, Yokohama Patch 3, Yokohama, Xanadu Patch 5, Xanadu
Standalone Application
The ServiceNow® Operational Technology Incident Management application enables engineers to quickly resolve Operational Technology (OT) and production process issues. This application enables the management of the incident lifecycle from creation to closure.
- Create OT incidents and drive workflows to quickly restore production processes impacted by OT assets.
- Monitor and manage OT incidents separately from IT incidents.
- Understand context and impact of OT incidents on dependencies and production processes.
- New
- Use the Employee Center for OT to report an OT incident without an OT incident role
- Certified for Australia
- Incident Management
- ISA Equipment Model
- OT Incident Management can be used with or without Operational Technology Manager