0
2.6.2
Brazil, Australia Patch 1, Australia, Zurich, Yokohama Patch 5, Yokohama
Standalone Application
Digital Product Release is the next evolution of ServiceNow's support for Release Management. Focused on creating a tailored experience for software-based release management practices, Digital Product Release empowers the central release management team to define release policies, templates, and readiness dates that product development teams can leverage to ensure that new versions of their products and services meet the release team's definition of done.
With Digital Product Release, central release management teams can clearly define the release process and the required policies that must be met to be ready for products and services. These processes and policies are then leveraged by the product teams so that they understand what is required and can validate those requirements earlier in the development lifecycle instead of waiting until attempting to authorize a change request.
Software Product teams can:
- Define new Products and Services, and create Versions that are aligned with the Common Services Data Model (CSDM).
- Define Product Features (the scope of work for a release) and Product Enhancements and plan them into releases.
- Track the readiness of a release across its phases with tasks and approvals.
Release teams can:
- Create release policies that can be automatically validated.
- Create reusable release templates.
- Define release readiness dates.
- New
- Configurable dashboards in DPR Workspace: Release admins can add, remove, and set default layouts for widgets on the Release Overview and Release Quality dashboards without developer intervention.
- Record-level access control for releases: Product managers can enable restricted access to releases, limiting visibility to defined team members.
- Release Home Page personalization: The "My Releases" chart displays only releases where the user is a release owner or part of the release team, updating dynamically for each logged-in user.
- Change request page access enforcement: The view release option and release card on Change request pages are hidden from users who are not part of the release team when restricted access is enabled.
- Approval definition enhancements: Approval definitions support Release task as an approval source, allowing selection of fields from the Release task table and dot-walking to release fields.
- Additional products fields flexibility: Users can create releases without mandating Additional Products Fields, allowing greater flexibility in release configuration.
- Planned start and end dates in phase form: Timeline-oriented releases display planned start and end dates in the release phase form as read-only fields.
- Docked action buttons in modals: Action buttons at the bottom of modals are docked and always visible, improving navigation and usability.
- Single-scroll experience for Add Task modal. The Add Task modal provides a smooth scrolling experience without nested scroll bars.
- Link to release from release task form. Users can navigate directly from a release task form to its associated release for improved context.
- Changed
- Release actions available across pages: Start Release, Re-target Release, Close Release, Complete Current Phase, and Run Policies buttons are now accessible as secondary actions on all release-related pages, including change, configuration item, release notes, timeline, tasks, policies, and scope.
- Release phase optional for Change and CI association: The Release phase field is no longer mandatory when associating Changes or Configuration Items to a release. The field is pre-populated based on system properties and can be changed or left empty. All CIs and Changes for a release are shown by default, with filtering available via the list filter row.
- Policy status rollup for multi-product releases: Policy status of newly added product phases in multi-product releases is rolled up to the primary release, ensuring aggregated compliance status reflects the weakest link among all products.
- Assigned to field filtering for tasks and key dates: When restricted access is enabled, only users with access to the release are shown as assignable options in Add Task and Key Date modals and side panels.
- Release phase list field is editable. Users can edit the Release phase list field directly.
- Release template management UI update: The "Manage Release Template" button has been replaced with "Edit Release Template" and the Edit overflow menu has been removed.
- Fixed
- Approval workflow flow has been corrected and is no longer in the Draft state.
- The Digital Product Release Workspace refreshes correctly and displays newly added products.
- Creating a change request with missing required fields no longer generates erroneous errors.
- The Next button in DPR works as expected when creating a change request, allowing users to advance after selecting a template.
- Release target durations are accurately reflected in the Release Calendar upon record creation.
- The timeline component is reliably rendered in the UI.
- Policies widget on the dashboards handles long release phase names without chart rendering issues.
Not applicable for this application version.
See dependencies for required applications and plugins