0
30.1.5
Brazil, Australia Patch 6, Australia Patch 5, Australia Patch 4, Australia Patch 3, Australia Patch 1, Australia, Zurich Patch 12, Zurich Patch 11, Zurich Patch 8, Zurich Patch 7, Zurich Patch 4, Zurich Patch 2, Zurich Patch 1, Zurich, Yokohama Patch 6, Yokohama Patch 2, Yokohama Patch 1, Yokohama
Standalone Application
Playbook provides fulfillers with a way to visualize business process workflows in a simple, task-oriented view. This workflow ensures consistent responses to commonly encountered situations. These business process workflows are typically designed with Process Automation Designer.
Note: The following store app is for use with playbooks that have been built using Process Automation Designer. If you are looking for information related to Security Incident Response Playbooks, see the link to Security Incident Response in the supporting links section.
Interact with a business workflow in real-time from within any configurable workspace in ServiceNow.
- Agents can use playbooks to create and update records, upload attachments, and complete tasks across multiple workflow activities.
- Configure multiple playbooks per record to set different access levels, so users can view or act on information appropriate to their role across the enterprise.
- Preview the playbook experience as you work building your business process workflows.
- Get a tailored user experience through deep integration between playbooks and other parts of the application.
Fixed:
- Key accessibility fixes associated with reflow to 200% zoom, keyboard navigation/focus, and screen reader functions
- UI fixes to Playbook Experience, including Wizard layout in UI Builder and runtime component behavior
Not applicable for this application version.
This store app is the primary activation point for Playbook Experience that includes all dependent Playbook store apps and system plugins.
Automatically installs the following Plugins:
- Playbook Experience Core (com.glide.playbook_experience.config)
- Process Automation Designer (com.glide.pad.core)
Automatically installs the following application:
- Playbook Experience Components (now_playbook_exp)